When will I receive my package?

The delivery time depends on the carrier, the type of shipment and the address of the recipient. For courier companies it is usually: 1-2 working days from the moment of sending the parcel.

If I place an order today, when can I expect my package?

Orders are shipped the next day after placing the order at the latest. In practice, however, the vast majority of orders placed before noon are completed and shipped the same day. Orders placed on Friday are shipped on Monday at the latest. To the shipping time, you should add the approximate time of delivery of the package by the courier, which we have no influence on.

What is the time to process the order?

Usually it is 24 hours. In exceptional circumstances, up to 48 hours. For foreign orders - up to five working days.

Can I add something to an ongoing order?

In order to edit your order, please contact us directly using the form: https://6paknutrition.com/en/contact-us

Do you ship abroad? How much is it?

We carry out foreign orders. All information can be found on our website: https://6paknutrition.com/en/international-shipping

I was unable to pay for my order with PayU. How can I change the form of payment?

A transaction in which the payment via PayU failed will have the status "Waiting for transfer". In that case, please pay for the order by a traditional bank transfer. Data for the transfer can be found at this link: https://6paknutrition.com/en/bank-transfer-details

My order was paid for by traditional bank transfer. When will the payment be credited and I will receive the ordered goods?

he length of posting the transfer depends on the time of the transfer between banks. Posted payments are checked by us twice a day: around 11:00 and 14:00). Then we change the status of the order to "Paid".

I want to cancel an order. Do I have to provide a reason for resignation?

Providing the reason for canceling the order is not required, however, we would be grateful for information whether the store's offer and the ordering process met your expectations.

Where can I find the account number to which I should make a transfer for the order?

The account number for the transfer is sent in the order confirmation by e-mail and is available at this link: https://6paknutrition.com/en/bank-transfer-details

I have a problem with a quick payment using PayU. What to do?

If the quick payment failed and you care about the fast execution of the order, the best option is to place a new order, because we are unable to resume payments using PayU. An unpaid order will be canceled by us.